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Family Law

Received a Child Custody Court Letter?

Receiving court papers about your children is frightening. Whether it's a Child Arrangements Order application or something else, the court's focus — and yours — must be the welfare of the children. Here's how to approach this calmly and effectively.

!Respond to the court within 14 days
What This Means

In plain English

England and Wales no longer use the terms 'custody' and 'access' — they use 'Child Arrangements Orders' which set out where a child lives ('lives with') and who they spend time with ('spends time with'). If you've received a court application (a C100 form), the applicant is asking the court to make an order. Before any hearing, both parties are usually required to attend MIAM (Mediation Information and Assessment Meeting) — with exceptions for domestic abuse or urgent cases. The court's primary consideration is always the child's welfare, not the parents' preferences.

Action Plan

What to do right now

1

Respond to the court promptly

You should receive a form C7 (acknowledgement) to return to the court. Missing court deadlines in family proceedings can lead to the court making orders without hearing your side.

2

Attend the MIAM (if not exempt)

Both parents must attend a Mediation Information and Assessment Meeting before court (unless exempt, e.g. for domestic abuse). Contact a mediator immediately if you haven't done this.

3

Consider mediation seriously

Mediated agreements are faster, cheaper, and less traumatic for children than contested court hearings. Even if the relationship is difficult, mediation often reaches workable outcomes.

4

Keep a factual record

Note all contact arrangements, any agreements made, and any incidents. Keep communications in writing (texts/emails) where possible. Courts look at the history of co-parenting.

5

Get legal advice early

Family legal aid may be available if there's a history of domestic abuse or you're on low income. Free initial advice from a family solicitor is often available and strongly recommended.

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Common Questions

Frequently asked questions

Does the court automatically give more time to mothers?

No. English law starts from the position that it's usually in a child's best interests to have a relationship with both parents, regardless of gender. The court considers individual circumstances.

Can I take my child abroad during proceedings?

Be very careful. Taking a child abroad without the other parent's consent or court permission during proceedings can constitute child abduction, even if you intend to return. Always get written agreement or court permission first.

What if I'm worried about my child's safety with the other parent?

Raise your concerns in writing immediately — to the court and your solicitor. If there's immediate risk, call the police. The court can make emergency 'prohibited steps' orders very quickly in genuine risk cases.

How long do child arrangement proceedings take?

Simple cases with a first hearing may be resolved in 3-6 months. Contested cases with expert evidence (e.g. CAFCASS reports) can take 12-18 months.

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